Set alerts on robinhood app11/30/2023 ![]() ![]() ![]() “We understand the sensitivity of your situation and will be escalating the matter to our fraud investigations team,” Robinhood customer service agents wrote them. Rao showed Bloomberg the same emailed response from Robinhood that Bagheri received. He said Robinhood contacted him on Friday and unlocked the account after sending several emails late Thursday asking for help. “I’m in tremendous mental stress right now because this is all of my savings,” said Rao, 36, whose account was frozen by Robinhood in response to the fraudulent activity. He said he’s sent more than a dozen emails to Robinhood’s customer support address, and that he even tried messaging some of the brokerage’s executives on LinkedIn. was liquidated and $2,850 was soon withdrawn. ‘Mental Stress’ Pruthvi Rao, a Chicago software engineer, said his account was hit on Oct. “They don’t have a customer service line, which I’m quite shocked about,” Bagheri said.
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